We want you to be satisfied with your purchase from Elite Performance Parts. If for any reason you are not satisfied with your purchase, we offer a return policy that allows you to return your UNUSED item(s) for a 25% restocking fee unless otherwise specified. In some cases, we may offer the ability to return the item to us for a lesser restocking fee and then keep the balance as a store credit. To qualify for a return, the item must be in brand new condition with original packaging.
Please note that we cannot accept returns on special ordered or custom items, and cancellations are not allowed on special order parts. Additionally, we do not refund shipping charges, and all items wanting to be returned MUST be reported within 30 days of the original invoice date. No items will be returnable after 30 days.
Some items may be special order specifically for your vehicle and require a deposit or full payment. Once this deposit is made and the special order item is ordered, it becomes non-refundable, and cancellations are not allowed on these items.
Please be aware that if you modify, install, or alter the item in any form, we cannot accept it as a return. We will not cover any expenses related to the product or installation, and you may be required to purchase a replacement.
Finally, all cancellations that are requested for reasons other than items being out of stock or delayed by the manufacturer are subject to a 5% processing fee. When you place an order with us, we pay credit card fees that are not returned back to us. We will absorb these fees if we do not have the item in stock OR if you agree to the original ETA and that ETA is not met. If you decide to cancel for any other reason, you will not receive this 5% fee back.
Thank you for choosing Elite Performance Parts, and please let us know if you have any questions or concerns about our return policy.